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Security reports have their own process and commitments; see reporting a vulnerability.
How engagements are priced
Managed detection and compliance are sold as a subscription, billed monthly or annually in advance and scoped per environment. Subscriptions renew automatically and can be canceled at any time. We quote after a short scoping conversation rather than publishing a rate card, because coverage depends on what you actually run.
Platform engineering is sold by exception and scoped the same way. See Cancellation and Refunds for renewal and refund terms.